How to use TazaQala

Open TazaQala

You can access it in three ways:

• Scan the QR code from a poster or flyer;
• search for «tazaqala» in Google and open tazaqala.com;
• or open the mobile app.

Tap "Report a problem"

On the home page there are two main buttons:

• "Report a problem" — create a new report;
• "Open map" — view already marked violations in the city.

Register (to accumulate points)

Fill in the registration form fields:

• Username * — login for signing in;
• Email * — notifications will be sent here;
• Phone — optional;
• Full name — optional (e.g., Ivan Ivanov);
• Password * — at least 6 characters;
• Repeat password * — the same password once more.

Add photo and location

• Photo * — tap the camera area and select a photo of the violation (or drag and drop a file);
• Location * — tap "Detect my location" to place the pin automatically;
• or drag the marker on the map to the correct spot.

Fill in details and submit

• Violation type * — choose from the list (dump/litter, air pollution, nature damage);
• Region * — determined automatically (e.g., «Almaty»); change manually if needed;
• District * — choose from the list of districts;
• Address (street, landmark) — specify the location, e.g., "Beisenbay uly street, 4";
• Problem description — optional, but earns +5 bonus points.

Site sections

Open the menu (the ☰ icon at the top right) to navigate to:

• Map — all city violations and their statuses;
• Leaderboard — ranking of the most active residents;
• Rewards — redeem points for rewards;
• Profile — your points, level, and report history.